Our Values
Respect: taking time to understand and value each person and respecting their choices.
Responsibility: acting with integrity towards our staff, our customers, the community and the environment.
Caring: a duty of care for our staff, customers and the environment.
Excellence: to always look to provide the best quality experience with regards to our cleaning and our customer service.
Integrity: to act with honesty, openness and do what we say we will do.
Innovation: to be industry leaders
Our Mission
DELIGHTFUL Cleaning Services is committed to providing the highest quality cleaning services available by exceeding the expectations of our clients, as well as their employees, patients, students, office staff and other visitors to their premises or facilities.
Management Functions: our internal online management system, ensures that our team adheres to the following four major management functions.
Planning: defining goals, establishing strategy and developing sub-plans to coordinate activities through a flexible management approach.
Organising: determining what needs to be done, how it will be done and who is to do it.
Leading: directing and motivating all relevant stakeholders through in-house and on-site training, employee suggestions and conflict resolution.
Controlling: regular audits and maintenance activities are executed to ensure that tasks are accomplished as planned, with outcomes reviewed and evaluated with the aim of continuous
Our Vision
We are constantly working to establish ourselves as the most respected and sought after contract cleaning and facilities support service in South Africa . We seek to build a partnership philosophy based on solid and trusting relationships.